Winkelmand

Terugbetalingsbeleid

At Cimani Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy:

1. **Return Window**: You can return items within 2 days of the delivery date.

2. **Condition of Items**: All returned items must be in their original condition, unworn, unwashed, and with all tags attached. Items that do not meet these criteria will not be eligible for a return.

3. **Return Process**: To initiate a return, please contact our customer service team at [insert email/contact form link]. We will provide you with a return authorization and further instructions.

4. **Shipping Costs**: Customers are responsible for return shipping costs unless the item received is defective or incorrect. In that case, we will cover the return shipping.

5. **Store Credit**: Please note that refunds will be issued in the form of store credit, which can be used for future purchases. We do not provide cash refunds.

6. **Exchanges**: If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Thank you for shopping with Cimani Boutique! If you have any questions about our return policy, feel free to reach out to our customer service team.